Security disclosure policy

If you believe you have found a security vulnerability in any AssurePort property, we want to hear from you. This page is the canonical Policy URL referenced by /.well-known/security.txt (RFC 9116). Read it before you submit.

How to report

Send a single email to abuse@assureport.com with the following:

For sensitive reports you may also CC legal@assureport.com. Reports submitted via X / Twitter / Mastodon DMs are not monitored — use email only.

PGP encryption (optional)

If your finding contains material you'd rather not send in plaintext, encrypt it to our disclosure key. Pin the fingerprint out-of-band (any two of: this page, /.well-known/security.txt's Encryption directive, a signed changelog entry, a signed blog post) before trusting it.

Disclosure key (rotated annually)

Fingerprint: 2026 ASSUREPORT DISCLOSURE — KEY ROTATION PENDING

Status: Publication queued for the Sprint 9 trust-anchor rotation. Until the ASCII-armoured block lands here, plaintext to abuse@assureport.com is acceptable — Resend forwards over TLS and the mailbox is monitored by the security on-call rotation.

In scope

SurfaceNotes
assureport.comMarketing surface, free intel APIs, public docs.
app.assureport.comConsole, tenant API, billing flows.
api.assureport.comPublic + tenant APIs.
The PDF / Markdown reports we generateFindings rendering, data exposure across tenants.

Out of scope

Safe harbor

AssurePort considers good-faith security research authorised under this policy to be:

  • Authorised under the Computer Fraud and Abuse Act (CFAA), if you are based in the United States.
  • Authorised under the Computer Misuse Act 1990, if you are based in the United Kingdom.
  • A legitimate purpose under Article 6(1)(f) GDPR (legitimate interests in operating a secure service) for any incidental processing of personal data that occurs while you reproduce a vulnerability.
  • Exempt from any terms of service breach claim we might otherwise raise.

"Good faith" means: you have a real belief in the vulnerability; you stop and report as soon as you confirm exploitability; you do not exfiltrate, modify, retain, or share customer data beyond the minimum needed to demonstrate the issue; and you give us reasonable time to fix before public disclosure.

Response timelines

StageTarget
Acknowledge receipt1 business day
Triage decision (in-scope / not-in-scope / dup)2 business days
Critical / High remediationBest effort within 14 days
Medium / Low remediationBest effort within 60 days
Public disclosureCoordinated; we publish accepted findings after the fix ships

If we miss a target, we will write to you with a status update before the deadline lapses. We do not pay bug bounties at this stage but we will credit you publicly (or keep you anonymous, your choice). Repeat valid reporters become trusted reporters and gain a faster channel.

Acknowledgments

We thank every researcher who reports a real issue here. The hall of fame is currently empty — AssurePort launched in May 2026 and we are early in our public disclosure history. Reports accepted under this policy will be listed below with the date, severity, and a short description of the class of issue.

How a report makes it into the hall

Entry format

Each row carries the date the fix shipped, the affected surface, the severity tier we triaged it at, a one-line class-of-issue description, your preferred attribution name, and the changelog cross-link.

ShippedSurfaceSeverityClassReporterChangelog
No external reports accepted yet — first entry pending.

Internal findings from the platform's self-pentest (Sprint 6 onward) are published separately — this table is reserved for external researchers under this policy.

Legal basis

This policy is referenced by https://assureport.com/.well-known/security.txt under RFC 9116. It is binding on AssurePort with respect to good-faith researchers who follow it. It does not waive criminal liability for actions outside its scope (e.g. denial of service, accessing other tenants' data, harming customers). It does not create employment, agency, or contractor relationships.

Last updated 2026-05-14. Policy revisions will not retroactively withdraw safe-harbor protection for reports that were already in good-faith progress.